Frequently Asked Questions

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THE PURCHASE.

1. What type of hair do you sell?

We only supply 100% raw, unprocessed human hair. Each bundle comes from a single donor, which means no chemical processing, silicone coating, or synthetic fibers just pure, long-lasting quality!

2. Is your raw hair reusable?

Yes! Our raw hair can last up to 3+ years with proper care. It can be reused for multiple installs, making it a great investment.

3. Can the raw hair be colored or bleached?

Absolutely! Our raw hair can be lifted to 613 or toned to ash blondes with professional care. We recommend working with a licensed colorist for best results.

4. How many bundles do I need for a full install?

We Recommend!
Lengths 12”- 14” 2-3 bundles.
Lengths 16”–22” 3 bundles.
Longer lengths 24” and up 3–4 bundles will give a fuller look.

5. How long does shipping take?

All orders ship within 1–3 business days unless stated otherwise. You’ll receive tracking info via email once your order is processed.

6. Do you offer local pickup or salon install services?

Yes! If you’re in the Fayetteville, NC area, you can select local pickup at checkout or book an install at our MB Extensions salon.

9. Do you accept returns or exchanges?

Due to the nature of raw hair, all sales are final. Please make sure you double-check your order details before checking out. If there’s an issue with your order, contact us within 24 hours of delivery.